WebSolGuru + MilesWeb: A Winning Hosting Formula

Roadblock to Growth

“In the IT world, it’s not just how fast you go; it’s how smoothly you get there!” 

Any IT solution provider would tell you that uninterrupted service to clients is everything. WebSolGuru, a comprehensive digital marketing solution provider, was trying to implement seamless web solutions but an unreliable hosting provider was hindering its progress.

Mr. Kamran Akhtar, the founder & managing director of the company, was increasingly finding a hosting solution that would overcome his previous hosting provider’s frequent downtimes, sluggish performance, and expensive hosting plans.

“Frequent downtimes were hurting our projects, and the high hosting costs didn’t justify the service we were getting,” recalls Mr. Kamran. “Also, customer service wasn’t available, and even when they were, I could never truly feel safe about the security of my data. As a host provider, managing websites comes with a lot of concerns. We required a host that was stable, secure, and always available.” 

With all the frustration piling up day after day, Mr. Akhtar knew it was time for a change. After going through numerous options, MilesWeb was a superior choice. That one decision single-handedly changed WebSolGuru’s hosting experience for the better and set them up for limitless growth.

The Difficulties on the Way

Before MilesWeb, WebSolGuru struggled with multiple website hosting factors. The frequent downtime of the website resulted in more than just an inconvenience. Even minimal downtime can result in delays, financial losses, and dissatisfied customers, making it a critical concern. What was even more annoying was that while their needs were not being satisfied, the charge for hosting services was still increasing.

Even when technical issues arose, customer support was barely available. Customer support responded slowly, proposing one-size-fits-all solutions instead of properly addressing the customers’ needs.

“Our previous hosting provider was unreliable—downtime became a daily struggle, and security concerns kept piling up,” Mr. Kamran explains. “When you’re running a business, you need peace of mind. We couldn’t keep worrying about website crashes, security breaches, or the lack of proper support. We needed a solution that worked, not one that caused more problems.” 

Why MilesWeb Became the Perfect Choice

According to Mr. Kamran, after tons of research and comparing hosting providers, MilesWeb really stood out to him. MilesWeb gave the right mix of affordability, powerful features, and awesome customer reviews—it was a no-brainer! 

“To be honest, I was most drawn to three key things…first was affordability, second was customer support and lastly was high-end features,” Mr. Akhtar says. “I wasn’t looking for just any hosting company; I needed a partner who got my business. MilesWeb showed up, delivered, and made it look effortless!” 

The Transformation: Stability, Speed & Security

The moment WebSolGuru made the switch to MilesWeb, the difference was immediate and undeniable. Today, Mr. Akhtar does not have to worry about cyber threats disrupting operations. His worry is a thing of the past. With MilesWeb’s free SSL certificates and advanced security measures, WebSolGuru’s website became highly secure, with no vulnerabilities to hacks or malware.

He states, “When your website is stable, your business becomes stable. MilesWeb has truly changed the way we operate.” Mr. Akhtar says. With a faster, more stable website, client satisfaction grew, leading to tremendous increases in conversions and tremendous sales.

WebSolGuru did not have to spend excessively on hosting. Instead, they were able to invest in growing the company. They decided to spend liberally on MilesWeb’s affordable pricing plans, which paid tremendous dividends in years to come.

Appreciations Coming Ahead!

The top-line customer support of MilesWeb makes it stand out amongst competitors. Unlike their previous hosting provider, who took a long time to resolve issues, MilesWeb’s support team is always available and responsive.

Mr. Akthar says, “With MilesWeb’s customer-friendly support team, there are no long waits and drawn-out calls. Everything is done on the spot; no frustration—just solid, reliable support.” He further added, “It is comforting to know that there is always someone willing to help with my business problems!” 

With about 80% of remote clients, customer service is very important. MilesWeb’s hosting plans with free SSL certificates, an easy-to-use cPanel, and free website migration have helped WebSolGuru manage its hosting without any trouble.

“I am certain that other hosting companies try to upsell additional services and, in the process, burn their clients. But MilesWeb incorporates all features to make our lives more manageable and less complicated. I now have the extra peace of mind and more trust.”

A Business Growth Hosting Partner

WebSolGuru is doing well today, thanks to the efforts of MilesWeb. Mr. Kamran, with MilesWeb, now trusts the platform not just for his own business but for his clients as well.

“With MilesWeb, we no longer worry about website issues. Their hosting is reliable and affordable and comes with features that actually matter,” he shares. “That’s why we confidently recommend MilesWeb to our clients as well. It’s a hosting solution that truly delivers.”